Living in Leasehold Flats- A guide to how it works
An explanation of the nature and typical rights and obligations that relate to the ownership of a leasehold flat

21 Ways To Be A Great Leaseholder
ARMA Lessee Advisory Note

Complaints Procedure
In-House complaints procedure to resolve disputes fairly and efficiently.

Alternative Dispute Resolution
Introduction to Mediation, Arbitration, Adjudication

Appointing a Managing Agent – The need, selection and working with them
A guide to assist those looking for a managing agent

Service Charges and Other Issues
A guide to service charges, administration charges, Ground Rent, recognised tenants association and forfeiture